My hair stylist is Victoria. She slays my hair every time. She is always pleasant, friendly and welcoming. She treats my hair with care and pays attention to detail. Her customer service is top tier. She is very organized with her schedule and her availability is flexible. I always leave feeling refreshed and at peace when my hair is done. Also Imani the eyebrow specialist is so sweet. She will slay your brows and get it to perfection! The shop is a gem.